Privacy policy
Privacy Policy
Last updated: 22 July 2026
Printrooster operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Printrooster is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:
· Contact details including your name, address, billing address, shipping address, phone number, and email address.
· Financial information including payment card information, transaction details, form of payment, and payment confirmation.
· Account information including your username, password, security questions, preferences and settings.
· Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel, and your past transactions.
· Communications with us including the information you include in communications with us, for example when sending a customer support enquiry.
· Device information including information about your device, browser or network connection, your IP address, and other unique identifiers.
· Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
· Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
· Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
· From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
· From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
· Provide, Tailor, and Improve the Services: to process payments, fulfil your orders, send notifications, process purchases and returns, manage your account, arrange shipping, and create a customised shopping experience.
· Marketing and Advertising: to send marketing communications by email and to show you relevant advertisements on the Services or other websites.
· Security and Fraud Prevention: to authenticate your account, provide a secure payment experience, and detect or take action regarding possible fraudulent or malicious activity.
· Communicating with You: to provide customer support and to maintain our business relationship with you.
· Legal Reasons: to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
· With Shopify and other vendors who perform services on our behalf, including payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
· With business and marketing partners to provide marketing services and advertise to you.
· When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media integrations.
· In connection with a business transaction such as a merger, to comply with legal obligations, or to enforce applicable terms of service.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users or the Shopify Privacy Portal at https://privacy.shopify.com/en.
Third Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content, owners, or operators.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee complete security. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
· Right to Access / Know: You may request access to personal information we hold about you.
· Right to Delete: You may request that we delete personal information we maintain about you.
· Right to Correct: You may request that we correct inaccurate personal information.
· Right of Portability: You may request a copy of your personal information and ask us to transfer it to a third party.
· Managing Communication Preferences: You may opt out of marketing emails at any time using the unsubscribe link in our emails.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and the right to withdraw consent where we rely on consent to process your data. To exercise any of these rights, contact us using the details below.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. If you reside in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk. For the EEA, a list of responsible data protection supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members.
International Transfers
We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Printrooster, Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom
Email: contact@printrooster.com
For the purpose of applicable data protection laws, we are the data controller of your personal information.